PRIVACY POLICY
Your privacy matters to us. Here's how we handle your data.
1. Information We Collect
We collect information you provide during rider registration, including your name, mobile number, email, address, PAN/Aadhar/driving licence details, bank account information, and profile photo, as well as usage data when you interact with our website and mobile app.
2. How We Use Your Information
We use your information to verify your identity, process rider registration and token recharges, operate the referral program, provide customer support, and improve our Services.
3. Data Storage & Security
Your data is stored on secured servers with restricted access. We use industry standard measures such as encrypted connections (HTTPS) and access controls to protect your information, though no method of transmission is 100% secure.
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers (e.g. payment processors) strictly to operate our Services, or when required by law.
5. OTP & Communications
We use your mobile number to send one-time passwords (OTPs) for login and verification, and may send service-related updates. We do not use your number for unsolicited marketing without consent.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at the email below, subject to any legal or regulatory retention requirements.
7. Cookies
Our website may use cookies and similar technologies to remember preferences and improve your browsing experience.
8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected on this page with an updated effective date.
9. Contact Us
For privacy-related questions, contact us at support@soracabs.com.